Summary

iTOOLco, a rapidly growing electrical tool manufacturer, needed a reliable partner to produce custom hydraulic cylinders for their innovative "Canon 20K" puller and other OEM equipment. By partnering with Bailey International, iTOOLco secured accurate lead times, superior product quality, and responsive technical support. This collaboration allowed iTOOLco to transition all hydraulic cylinder production to Bailey, streamlining their supply chain and supporting their mission to innovate the electrical industry.

Based in Clinton, Tennessee, iTOOLco is a family-owned business that has evolved from a small production shop into a leading designer and manufacturer of electrical tools. Founded by brothers who were former electrical contractors themselves, iTOOLco understands the unique challenges of the trade.

Over the last 13 years, the company has grown from offering just four products to over 150, constantly seeking ways to better the industry through innovation. With a decentralized leadership structure and a focus on "lean" manufacturing processes like Kanban, iTOOLco prides itself on efficiency, quality, and American manufacturing excellence.

The Problem

As iTOOLco expanded its product line to include heavy-duty equipment—such as the "Real Big Jack" and the "Canon 20K" (a 20,000 lb. puller)—they faced a critical engineering challenge. They required custom hydraulic cylinders that could withstand rigorous use in data centers, hospitals, and large-scale construction sites.

The team needed more than just a vendor; they needed a collaborative partner who could:

• Provide custom engineering support for specific product designs.
• Deliver accurate drawings and prototypes quickly.
• Maintain reliable lead times to keep their lean manufacturing lines moving.
• Offer consistent quality to match their high standards for finished goods.

Finding a supplier who could meet these demands while offering friendly, accessible support was essential for their continued growth.

The Solution

iTOOLco turned to Bailey International to address their hydraulic needs. The relationship began with a single project: sourcing a custom hydraulic cylinder for a specific piece of equipment.

Bailey's team immediately demonstrated their commitment to partnership through:

• Rapid Engineering Response: Bailey provided quick turnaround times on technical drawings and prototypes, allowing iTOOLco to test and iterate designs without delaying production schedules.
• Collaborative Design: The partnership evolved into a co-design process. As Dave, iTOOLco's co-founder, explains, "We just jump in and design things together... When we have an idea, we reach out and ask what kind of support we can get."
• Scalable Production: Impressed by the initial experience, iTOOLco expanded the relationship. Bailey now handles the production of hydraulic cylinders for all of iTOOLco’s OEM equipment sold to the electrical construction market.

The integration of Bailey’s components into iTOOLco's manufacturing floor—which operates on a strict Kanban system—ensured that parts were available exactly when needed, preventing bottlenecks in the assembly of their heavy-duty pullers and benders.

Result

The partnership with Bailey International has become a cornerstone of iTOOLco’s manufacturing success. By entrusting their hydraulic cylinder production to Bailey, iTOOLco has achieved significant operational improvements.

Key outcomes include:

• 100% Production Shift: iTOOLco was confident enough in the partnership to move production of all hydraulic cylinders for their OEM equipment to Bailey.
• Reliable Supply Chain: "The experience has been great. They're accurate with lead times... and all their people are super friendly," says Scott Jordan, Director of New Product Development.
• High-Quality Finished Goods: The durability of Bailey’s cylinders ensures iTOOLco’s flagship products, like the 20K puller, perform reliably in the field.
• Technical Synergy: Bailey’s technical support team acts as an extension of iTOOLco’s R&D department, enabling them to bring new inventions to market faster.

"We utilized Bailey with numerous of our products and they're really very good quality... [We] just love being able to call on them, ask them questions. Technical support is always great."
— Dave, Co-Founder, iTOOLco

iTOOLco’s journey from a small shop to an industry leader with over 150 products is a testament to the power of innovation and reliable partnerships. By choosing Bailey International, iTOOLco secured a supply chain partner that values quality and efficiency as much as they do.

As iTOOLco continues to "change the industry" and develop new solutions for electrical contractors, Bailey International remains ready to support their growth with customized solutions and unwavering support.

Ready to streamline your supply chain with a partner that puts your needs first? Contact Bailey International today to discuss your custom component needs.

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Summary

Rye Corp, a manufacturer of granite countertop fabrication equipment, required a hydraulic partner that could match their commitment to simplicity and durability. By partnering with Bailey International, Rye Corp integrated reliable hydraulic systems into their machinery, resulting in equipment that is easy to operate, simple to fix, and supported by a responsive local partner.

Based in Lenoir City, Tennessee, Rye Corp establishes itself as a premier manufacturer of stone fabrication equipment. With a philosophy centered on American-made quality, they design, manufacture, assemble, and test their machinery from scratch in Tennessee before shipping to customers worldwide. Their product line ranges from bridge saws to innovative stone recycling presses, all designed to serve the granite and stone industry with robust, practical solutions.

The Problem

In the specialized world of stone fabrication, downtime is costly. Rye Corp needed hydraulic components that aligned with their core manufacturing philosophy: "Simple, durable, with no problems."

They required a partner that could offer more than just parts; they needed engineering collaboration to design systems that could withstand the rigors of heavy stone processing. Furthermore, accessibility to parts and support was critical. Waiting weeks for replacements or struggling to reach a support team would directly impact their reputation and their customers' ability to operate. As Rod York, owner of Rye Corp, notes, "It's all about reputation." They needed a vendor who answered the phone and provided immediate solutions.

The Solution

Rye Corp leveraged their long-standing relationship with Bailey International to integrate comprehensive hydraulic solutions into their product line. Bailey provided engineering support to help design the hydraulic architecture for Rye Corp's equipment, ensuring seamless integration.

Bailey's proximity and availability played a crucial role. "The best part is you're close by, so I can just run down and get whatever I need," says York.

Key implementations include:

• The Stone Cobbler: A 40-ton press utilizing a Bailey two-stage hydraulic system to recycle scrap granite into pavers and fire pits.

• Bridge Saws: Utilization of Bailey hydraulic units to raise and lower rotating tilt tables for heavy granite slabs.

• Collaborative Design: Bailey engineers worked alongside Rye Corp to ensure the hydraulic systems were perfectly tailored to the specific needs of the machinery.

Results

The partnership has yielded highly reliable equipment that Rye Corp’s customers trust. The integration of Bailey’s hydraulic components has ensured that the machinery remains "simple, easy to fix, and durable."

Key outcomes include:

• Operational Reliability: York reports, "Since then, we've had no issues whatsoever."

• Enhanced Customer Satisfaction: The reliability of the warranty and the equipment keeps Rye Corp's end-users happy.

• Effective Recycling Solutions: The hydraulic press allows customers to monetize waste material, turning disposal costs into profit centers.

• Responsive Support: "I stay with Bailey, because every time I call them, they answer the phone, and if I ever have an issue, they fix it, period," says York.

Ready to enhance your equipment's performance with reliable hydraulic solutions? [Contact Bailey International today to discuss your custom needs.]

Burden Sales Co. (BSC) encountered challenges in product diversity, supply chain stability, and introducing new product offerings. Partnering with Bailey International, BSC was able to integrate a range of expertly curated hydraulic components into their inventory, including Hydro Custom motors, Chief TC3 tie rod cylinders, and more. This partnership enabled BSC to expand their product portfolio, stabilize supply chains, and improve their market footprint by offering high-quality products at competitive prices.  

Burden Sales Co. (BSC), operating as Surplus Center, is a family-owned third-party reseller specializing in mechanical, electrical, pneumatic, and hydraulic components. With a customer base ranging from agricultural professionals to DIY enthusiasts and small-to-moderate-sized OEMs, BSC prides itself on delivering exceptional value through surplus goods and a diverse catalog. Despite their extensive offerings, BSC identified critical gaps in product diversity and supply chain reliability, leading them to seek a solution-driven partnership with Bailey International.  

The Challenge:

BSC faced hurdles that hindered their ability to maintain a competitive edge in their industry. These included:

1. Limited Product Diversity: The need to cater to a broad customer base required an expansion of product options to meet varying demands.  

2. Supply Chain Challenges: Instability in sourcing critical components disrupted their ability to fulfill orders efficiently.  

3. New Product Offerings: Staying ahead in the competitive reseller space required the introduction of innovative, high-quality, affordable products that appealed to multiple market demographics.

These challenges posed a risk to customer satisfaction and threatened BSC’s ability to retain its standing as a reliable partner for mechanical and hydraulic components.  

The Solution:  

Recognizing these challenges, Bailey International worked closely with BSC to implement a solution that addressed their needs head-on. Over a 12-month period, Bailey introduced the following high-performing hydraulic products to BSC’s inventory:

• Hydro Custom Motors  

• Chief TC3 Tie Rod Cylinders  

• Hydro Custom Vane Pumps  

• Hydro Custom Clutch Pumps  

• Swivel Ball Cylinders  

Each product was chosen to enhance BSC’s offerings, ensuring both diversity and quality. Bailey navigated supply chain complexities to provide a reliable flow of these products, minimizing delays and ensuring customers had access to the components they needed. The partnership also included a seamless information-sharing process, where Bailey's team provided timely and accurate support to BSC.  

The Results:

Through its partnership with Bailey International, BSC experienced tangible and impactful results, including:

• Expanded Product Portfolio: The addition of new hydraulic products diversified BSC’s catalog, solidifying their standing as a comprehensive one-stop shop for their market demographic.  

• Enhanced Supply Chain Stability: With Bailey’s dependable supply chain solutions, BSC ensured consistent availability of key components, reducing downtime for their customers.  

• Improved Market Footprint: By offering high-quality hydraulic products at a lower price point, BSC enhanced its reputation as a reliable provider while attracting new customers across key demographics.  

“We never stress when it comes to working with Ted, Tanner, Theresa, or Peter. We know they will provide BSC the information requested in a timely manner, and that the information will be useful and accurate.”

– Andrew Lyon, Purchasing Manager, Burden Sales Co.  

The partnership between Bailey International and Burden Sales Co. underscores the power of collaboration in addressing complex business challenges. By implementing innovative products and stabilizing supply lines, Bailey empowered BSC to meet customer demands more effectively while improving their overall market position.  

Looking ahead, this thriving partnership holds the promise of continued growth as both companies explore additional opportunities for innovation and efficiency.  

Want to learn how Bailey International can transform your business? Contact us today to explore tailored solutions that align with your goals.

Summary  

Capital Disposal Equipment, a Toronto-based manufacturer of roll-off containers and compactors for waste management, faced significant challenges with sourcing custom cylinder rods. Quality assurance (QA) issues or unfeasible costs with other suppliers forced them to manufacture these components in-house, a time-intensive and labor-heavy process. Through a partnership with Bailey, Capital Disposal secured a reliable, high-quality, and cost-effective manufacturing solution, ultimately saving time and redistributing labor to more valuable areas of the business.  

Capital Disposal Equipment, with a team of 40 employees, is a prominent manufacturer of roll-off containers and compactors serving the waste management industry. Headquartered in Toronto, Ontario, the company is known for its commitment to delivering robust and innovative products to its clients. However, like many specialized manufacturers, Capital Disposal encountered challenges sourcing reliable and affordable custom components for their operations.  

Custom cylinder rods, essential to their manufacturing process, became a persistent pain point. To maintain their high standards, the company sought a long-term solution to meet quality and budgetary requirements.  

The Challenge  

Sourcing reliable manufacturers for custom cylinder rods proved to be a difficult task for Capital Disposal Equipment. Quality assurance from previous suppliers was inconsistent, resulting in components that failed to meet the required standards. Alternatively, some manufacturers that could meet the quality criteria presented costs that rendered production impractical.  

These issues created a significant bottleneck for the company. With no suitable external suppliers, Capital Disposal resorted to manufacturing the cylinder rods in-house. While this ensured quality control, it was an inefficient use of time and labor resources, hindering their ability to focus on growth-oriented initiatives.  

Rocco D’Amelio, Manager at Capital Disposal Equipment, summarized the challenge saying, “We needed a manufacturer that could deliver high-quality products within our budget. Our in-house solution was unsustainable.”  

The Solution  

Capital Disposal turned to Bailey for a potential solution. Their initial quotation exceeded the desired budget, but after adjustments and a second attempt, the pricing fell within range, paving the way for further collaboration.  

Key milestones in this partnership included:  

• Thorough Quality Control: Capital Disposal initially processed and inspected an order from Bailey to ensure it met their strict quality standards. While some QA issues arose, Bailey worked closely with Capital Disposal to identify and resolve these problems swiftly.  

• Adaptability and Partnership: Through consistent communication and collaboration, Bailey demonstrated a commitment to understanding Capital Disposal's unique needs and refining their processes to meet those requirements.  

• High Standards at Competitive Pricing: Bailey successfully manufactured and chromed custom cylinder rods that adhered to the required quality specifications, all while maintaining cost efficiency.  

"Bailey has been a great partner. They continually find solutions that aid in the success of our company," Rocco shared, emphasizing the strong partnership that was formed.  

The Results  

By partnering with Bailey, Capital Disposal Equipment achieved remarkable outcomes, including significant efficiency improvements and resource optimization.  

Key results include:  

• Time Savings: Outsourcing the production of custom cylinder rods freed up substantial time previously spent on in-house manufacturing processes.  

• Labor Redistribution: The labor force was reassigned to higher-priority areas, enabling the company to focus on core business operations and innovation.  

• Reliable Supply Chain: With Bailey as a trusted manufacturer, Capital Disposal gained a dependable supply chain partner capable of consistently delivering high-quality components at competitive prices.  

Rocco noted, "Bailey's support has been exceptional, allowing us to focus on what we do best while feeling confident in their ability to deliver."  

Capital Disposal Equipment's partnership with Bailey transformed a long-standing challenge into a competitive advantage. Through collaborative problem solving, Bailey became the reliable, high-quality, and cost-effective manufacturing partner Capital Disposal needed to optimize their operations and drive success.  

Looking ahead, Capital Disposal is well-positioned to scale operations without being hindered by supply chain concerns, thanks to their ongoing collaboration with Bailey. Their relationship exemplifies the value of strategic partnerships in overcoming industry challenges.  

If you're ready to transform your business operations with a trusted manufacturing partner, connect with Bailey today. Book a Demo Now and see how we can deliver solutions tailored to your needs.  

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Summary

Sonne Farms, an agricultural operation managed by Cole Sonne, faced a key challenge in streamlining one of their essential workflow processes—entering and exiting their feedlot. This inefficiency contributed to wasted time and increased operational effort, affecting productivity. To tackle this issue, Cole turned to Bailey International for their technical expertise and high-quality hydraulic solutions. 

Here’s how Bailey collaborated with Sonne Farms to design and build a unique hydraulic gate system, improving operational efficiency and highlighting the power of customer-focused engineering support. 

The Challenge 

The feedlot gates at Sonne Farms presented operational inefficiencies. Manually opening and closing gates often resulted in lost time and unnecessary physical effort, creating hurdles in daily processes. Managing livestock within pens required a faster and smoother solution to ensure workflow optimization and reduce downtime. 

Impact on Business 

• Time Loss: Staff spent excess time manually handling gates, which slowed down operations. 
• Effort Intensive: The need for constant physical intervention drained human energy, diverting focus from other high-priority farm tasks. 

Cole Sonne needed a tailored solution that could seamlessly integrate with the farm's existing infrastructure, while enhancing daily productivity. 

The Solution 

With Bailey International’s extensive experience and comprehensive product inventory, Sonne Farms found a partner capable of delivering a custom hydraulic gate system. The solution design process took advantage of Bailey’s in-house engineering support, which ensured every specification and functionality aligned with Sonne Farms’ unique requirements. 

Key steps in the solution process included the following: 

1. Consultation and Planning: Cole Sonne consulted Bailey’s tech support team, describing the challenges and sharing feedback on desired outcomes. 
2. Sketch Design: Bailey’s engineers created detailed sketches and project specifications, including dimensions and feature placements, to ensure the design was both effective and practical for the feedlot environment. 
3. Product Selection: Utilizing Bailey’s extensive inventory of hydraulic components, Sonne Farms secured the components needed for the gate project. 
4. Implementation: With the guidance of Bailey’s custom solutions team, the hydraulic gate design was implemented, streamlining feedlot entry and exit. 

Why Bailey Was the Right Choice: 

• Expert Support: Bailey’s free in-house technical support provided industry-specific expertise, eliminating guesswork and ensuring accuracy in the design. 
• Large Product Inventory: Sonne Farms leveraged Bailey’s reliable stock of hydraulic solutions to source high-quality components for their project. 
• Efficiency-Driven Approach: Bailey’s customer-centered service streamlined the entire process, from concept to completion. 

The Results 

The installation of the custom hydraulic gate system transformed the efficiency of feedlot operations at Sonne Farms. 

Measurable Benefits: 

• Saved Time: Farm employees no longer lost valuable minutes opening and closing gates, leading to more streamlined workflows. 
• Effort Reduction: The automated hydraulic system minimized the physical effort required, creating a more effective and sustainable working environment. 
• Cost Efficiency: The project eliminated inefficiencies, allowing the farm to redirect time and labor toward more profitable tasks. 

Cole Sonne expressed his satisfaction with the collaboration, stating, “Not many companies provide free help from someone, such as an engineer, that can help solve complex issues.” 

By providing tailored support and industry-leading products, Bailey empowered a family-run farm with the technology it needed to thrive. 

Highlights of Working with Bailey: 

• Seamless collaboration between Sonne Farms and Bailey’s engineering team. 
• Access to reliable and high-quality hydraulic components from a trusted industry leader. 
• Practical, outcome-focused problem-solving that addressed real-world challenges. 

Bailey International has over 45 years of expertise in providing the highest-quality solutions in hydraulics, electronics, and custom applications. Serving industries such as agriculture, construction, and industrial manufacturing, Bailey has a reputation for delivering innovative problem-solving solutions tailored to meet the unique needs of its clients. 

With strategically located warehouses and on-demand expert support, Bailey ensures customer success every step of the way. 

If operational challenges slow your processes, it’s time to explore Bailey’s wide range of hydraulic and custom solutions. 

Contact Bailey today to get started. A more efficient operation is just one consultation away.

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Summary

Alamo Snow and Ice faced a significant challenge when tasked with fulfilling a major contract in the Toronto area under a tight deadline. Bailey stepped in, coordinating with Italian supplier OMFB and managing air freight logistics to ensure timely delivery of essential valves. The result was successful project completion within the condensed timeline, achieving 100% delivery accuracy, reducing costs, and increasing client satisfaction.

The Challenge

Landing the major contract in Toronto was a milestone for Alamo Snow and Ice, but it came with a significant hurdle—a tight and uncompromising deadline. The project required the prompt acquisition and delivery of specialized valves from OMFB, a renowned Italian supplier. Any delays would lead to costly setbacks, jeopardizing Alamo Snow and Ice's reputation and future opportunities. The pressure was immense, and time was of the essence.

The Solution

Recognizing the urgency and critical nature of the project, Bailey stepped in as the trusted partner Alamo Snow and Ice needed. Bailey's approach was twofold:

1. Coordinating with OMFB:

Bailey worked closely with OMFB to expedite the order process, ensuring all the required valves were available and ready for shipment.

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2. Managing Air Freight Logistics:

To eliminate potential delays, Bailey arranged for air freight, guaranteeing the swift transport of the valves from Italy to Toronto. This meticulous coordination ensured that every valve arrived on time, ready for installation.

Results

The results of Bailey’s intervention were immediate and impactful:

Timely Delivery:

• Alamo Snow and Ice met the condensed timeline for the Toronto contract, avoiding any delays and maintaining their commitment to excellence.

100% Delivery Accuracy:

• Every valve arrived exactly when needed, ensuring seamless project execution.

Cost Efficiency:

• Bailey's strategic use of air freight and efficient coordination with OMFB resulted in significant cost savings for Alamo Snow and Ice.

Enhanced Client Satisfaction:

• The project’s successful completion satisfied Alamo Snow and Ice’s immediate needs and bolstered their reputation for reliability and efficiency, leading to increased client trust and potential future collaborations.

"Alamo Snow and Ice got a large contract in the Toronto area. The timeline was very short and sensitive. Bailey took care of coordinating with the Italian supplier to get all the valves we needed on time. They also handled the air freight to help us receive the valves promptly."

- Charles Lessard, Engineering Director, Alamo Snow and Ice

Alamo Snow and Ice's successful navigation of a challenging project timeline is a testament to the power of strategic partnerships. With Bailey's expert coordination and unwavering commitment, they overcame supply chain hurdles, delivered on time, and set the stage for future growth and collaboration.

The story of Alamo Snow and Ice and Bailey is made of teamwork, trust, and innovative problem-solving. By leveraging Bailey's industry expertise, Alamo Snow and Ice not only fulfilled their contract, but also enhanced their reputation and client relationships.

Ready to optimize your supply chain and meet your project deadlines? Book a call with Bailey today and discover how our solutions can transform your business operations.